VisitBritainDirect Terms and Conditions
Welcome to the visitbritaindirect.com website and terms and conditions for use. This website is owned and operated by VisitBritain, a statutory body incorporated in the United Kingdom under The Development of Tourism Act 1969 as the British Tourist Authority.
Use of this website
These terms and conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information. If you do not agree to these conditions you should cease to use the website immediately.
Before you place an order, if you have any questions about these terms and conditions please email us at Australia.Shop@visitbritaindirect.com>.
Whilst we shall endeavour to ensure that this website is available 24 hours a day, we cannot accept any liability if for any reason it is unavailable at any time or for any period of time.
Accuracy of Information
Our website includes descriptions of products and services sourced from third
parties. Whilst VisitBritain tries to ensure the accuracy of product descriptions
and prices, we cannot accept responsibility if this is not the case and VisitBritain
disclaims all warranties, express or implied, as to the accuracy of the information
contained in any of the material on this website.
VisitBritain shall not be liable for any loss or damage which may arise from the use
of any of the information contained on this website or from any inadequacy of this website to meet your requirements.
Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
International Use
VisitBritain makes no promise that any products or services offered on this website are appropriate for use in other locations. If you chose to access this website from locations outside the United Kingdom you are responsible for compliance with local laws.
Law and Jurisdiction
These Terms and Conditions and any contract resulting from use of this website are governed by and shall be construed in accordance with English Law and any disputes shall be decided only by the English courts.
Additional Information
Delivery
Contact Us:
How long will the delivery take?
If all products are available, they will be dispatched within 1-2 days of your order. You can track your order online at any time with your login. Tickets usually will arrive faster than books, taking 2-4 working days. Delivery of books could take up to 7 working days.
How much are the delivery and handling costs?
The delivery and handling costs are $5 per order.
What is premium shipping?
Premium shipping uses Australia Post's 'Express Post' service and costs $10 per order for delivery and handling.
Privacy Policy
Order Placement
Delivery Details
Order Cancellations and Refunds
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS